Payments made by mistake
If you are charged twice, charged the wrong amount, or pay for a second plan while you already have one, we refund the extra payment in full.
Changed your mind about a new plan
Cancel within 7 days of your first payment and, if your team has not revealed any leads, we refund that payment in full.
Top-Ups
Within 7 days of buying a Top-Up, if your team has not revealed any leads since, we refund it in full.
Everything else
- A monthly payment for a month that has already started is not refunded, and credits that have been used are not refunded.
- Cancelling stops all future payments. Your plan keeps working until the end of the month you have paid for.
How to cancel
Cancel your subscription through Paystack or PayFast, or message us on WhatsApp at 069 258 6928 or email lehlohonoloasonya@gmail.com, and we will cancel it for you.
How to ask for a refund
Email lehlohonoloasonya@gmail.com or WhatsApp 069 258 6928 with your company name and the date of the payment. We aim to reply within 2 business days. Refunds go back to the card or account you paid with, and usually reach you within 7 to 10 business days, depending on your bank.